How can we help?

Use the search bar on the homepage or visit the Search page. You can filter by make, model, year, price, mileage, location, and many other criteria. Save your searches to get notified when new matching vehicles are listed.

Click the "Contact Seller" or "Send Message" button on any listing page. You can send a message directly through our platform. For dealer listings, you may also see a phone number to call directly.

While MotorMatch facilitates connections between buyers and sellers, all transactions occur directly between the parties. We strongly recommend meeting in safe, public locations, bringing a trusted mechanic for inspection, verifying vehicle history reports, and never sending payment before seeing the vehicle.

Click the heart icon on any listing to save it to your Favourites. You can access all saved vehicles from the Saved Favourites page. You’ll need to be logged in to use this feature.

Log in to your account and navigate to your Dashboard. Click "Create Listing" and fill in the vehicle details including make, model, year, mileage, price, description, and photos. High-quality photos significantly increase buyer interest.

Basic listings for private sellers are free. Premium listing options with enhanced visibility and featured placement are available for a fee. Dealer accounts have separate pricing plans based on listing volume.

Go to your Dashboard and find the listing you want to modify. Click "Edit" to update details or "Delete" to remove it. Once a vehicle is sold, we recommend marking it as sold rather than deleting it.

Click "Sign Up" in the top navigation bar. You can register with your email address. Fill in your profile details to get started with buying or selling vehicles.

Click "Log In" and then "Forgot Password". Enter your email address and we’ll send you a link to reset your password. The link expires after 24 hours for security.

Log in and go to Dashboard > Settings. You can update your name, contact information, location, and notification preferences.

For premium features and dealer subscriptions, we accept Visa, Mastercard, American Express, and Interac. All payments are processed securely through our payment provider.

Go to Dashboard > Settings > Billing and click "Cancel Subscription". Your access will continue until the end of your current billing period. No refunds are issued for partial billing periods.

Click the "Report" button on the listing page or contact us through our Contact page with the listing details. Our team reviews all reports within 24 hours and takes appropriate action.

Always meet in well-lit public places, bring someone with you, never share financial information before meeting, verify the vehicle’s VIN against the registration, get a pre-purchase inspection, and trust your instincts. Visit our Safety Tips page for comprehensive guidance.

Dealers must provide valid business licences and dealer registration numbers during sign-up. We verify this information and conduct periodic reviews. Verified dealers display a badge on their profile and listings.

Our built-in messaging system allows buyers and sellers to communicate securely through the Platform. Messages are accessible from your Dashboard. You’ll receive email notifications for new messages based on your notification settings.

Yes. Open the conversation with the user and click the options menu to find the block option. Blocked users cannot send you messages or see your listings.